Timeouts

Situation

A timeout error occurred during the communication with a camera. This can happen in different places as illustrated by the following cases.

During image display in the development environment:

When creating the init commands:

When using the ForceIP command:

When establishing a connection in the camera object:

Solution

In the case of timeout errors, two different types of timeout are essentially relevant: One is the transmission timeout, which limits the communication between the Image Acquisition module and the camera. The other is the ADS communication timeout, which limits the communication between the user interface and the Image Acquisition module.

Adjust the transmission timeout in the TcCOM parameters of the GVCP module in the configuration tree. Also adjust the number of MaxTimeouts.

Make sure that, if necessary, you adjust the ADS communication timeout in the Settings, as this should be larger than the product of MaxTimeouts and Transmission Timeout.

Gradually increase the times and, if necessary, the number of attempts until no more error messages occur. Make sure, however, that you do not set the times and number of attempts unnecessarily high, as otherwise very long waiting times can occur.