FAQ - Frequently asked questions and their answers

In this area we answer frequently asked questions to help you to work with TwinCAT Scope2.
If you have any further questions please contact our support-team (05246/963-157).

  1. Is it possible to record data from a CE device?
  2. Can I include Scope Control into .NET?
  3. Is there a step-by-step instruction for Scope2?
  4. Why is my trigger-event not identified?
  5. Can I export my data to a txt file?
  6. Do I have to deinstall my old Scope version if there is a Scope update?
  7. Is it possible to record oversampling values directly from the I/O´s?
  8. Is it possible to print the current chart?
  9. Can I fix the cursor at a special position?
  10. Is it possible to display an array of curves?
  11. Is it possible to control Scope2 out of the PLC?
  12. Can I operate Scope2 with TC2.10 and 2.11?
  13. It is possible to make a record in one Scope from various devices?
  14. It is possible to make a record from an additional external triggered task?

1.

? Is it possible to record data from a CE device?
! Yes, activate the option "Use Local Server" under Channel Acquisition.

2.

? Can I include Scope Control into .NET?
! Yes, you can include the Scope Control incl. Scope Client and Chart Control into .NET.

3.

? Is there a step-by-step instruction for Scope2?
! Yes, in the online Information System under tutorial.

4.

? Why is my trigger-event not identified?
! Maybe the recording- time of a possible "Event-prehistory" has not elapsed yet.

5.

? Can I export my data to a txt file?
! Yes. If you select "Export to CSV" under the menu "Run" and then select txt as a data type.

6.

? Do I have to deinstall my old Scope version if there is a Scope update?
! No. It should be enough to carry out the update without deinstallation. But if you still have a Scope2 version from the BETA-phase it should be better to deinstall the old version.

7.

? Is it possible to record oversampling values directly from the I/O´s?
! Yes, as soon as the ADS-Server in the process image is activated and the corresponding ADS-Port is known. Please, see our "How to do?" description here.

8.

? Is it possible to print the current chart?
! It is NOT possible to print the chart directly out of the Scope View. But this functionality is in development.

9.

? Can I fix the cursor at a special position?
! No, this is not possible yet. This feature is also in development.

10.

? Is it possible to display an array of curves?
! No, this is not possible yet.

11.

? Is it possible to control Scope2 out of the PLC?
! Of course both TwinCAT versions will be supported. The Scope2 Server can be controlled out of the PLC with the function block FB_ScopeServerControl.

12.

? Can I operate Scope2 with TC2.10 and 2.11?
! Of course both TwinCAT versions will be supported. Requirement: TwinCAT I/O.

13.

? It is possible to make a record in one Scope from various devices?

! Yes, this is possible. However the devices need to be synchronized to time. Currently the Scope2 compares the TwinCAT times with each other. At a TwinCAT start the TwinCAT clocks take over the windows time. The synchronization of the windows clocks and a TwinCAT restart is necessary. The maximum allowed difference is 5 seconds.

14.

? It is possible to make a record from an additional external triggered task?

! Yes, this is possible. But it is necessary to choose an adequate update-rate. The update-rate must not be too slow because otherwise the values maybe can be interpreted wrong. Furthermore you need to make sure that the external application runs before you start the record. In generally it is recommended to conduct an additional task with the AutoStart option so the handling and the record can proceed as usual.