Error Messages
This section contains information on common error messages and troubleshooting.
Error message | Cause | Solution |
|---|---|---|
ErrorArticleOrderCode | The motors or gear units are not fully configured. | Open the BOM configuration and reselect your components. |
ErrorArticlesOrderCode | The motors or gear units are not fully configured. | Open the BOM configuration and reselect your components. |
ErrorCableMissing |
| Open the BOM configuration and reselect your components. |
ErrorDCLinkMaxBleeder | The maximum required braking power is greater than the maximum braking power of the DC link. | Open the performance overview of the DC link. Reconfigure the DC link |
ErrorDCLinkMaxInfeed | The maximum required feed-in power is greater than the maximum feed-in power of the DC link. | Open the performance overview of the DC link. Reconfigure the DC link |
ErrorDCLinkNomBleeder | The effective required braking power is greater than the nominal braking power of the DC link. | Open the performance overview of the DC link. Reconfigure the DC link |
ErrorDCLinkNomInfeed | The effectively required feed-in power is greater than the nominal feed-in power of the DC link. | Open the performance overview of the DC link. Reconfigure the DC link |
ErrorDriveMaxSafety | The maximum load of the servo drive is too high with the selected safety value | Select an alternative servo drive. |
ErorrDriveMotorConnection | The servo drive cannot be coupled with the motor. | The servo drive is not compatible with the selected motor. Reconfigure the combination. |
ErrorDriveNomSafety | The nominal load of the servo drive is too high with the selected safety value | Select an alternative servo drive. |
ErrorEffectiveBrake | The application requires higher effective braking power than the DC link can absorb. | Open the performance overview of the DC link. Reconfigure the DC link |
ErrorEffectiveInfeed | The application requires higher effective feed-in power than the DC link can provide. | Open the performance overview of the DC link. Reconfigure the DC link |
ErrorFanIsMissing | A suitable fan cover must be added for the EL7221-9014. | Open the BOM configuration and select a different motor. |
ErrorFeatherKey | A smooth motor shaft must be selected for the motor/gear combination. | Open the BOM configuration and select a different motor. |
ErrorFeedbackConnection | The selected motor feedback system is incompatible with the selected servo drive. | Reconfigure the combination. |
ErrorGearboxMaxSafety | The maximum load of the gear unit is too high with the selected safety value. | Select a different gear unit. |
ErrorGearboxNomSafety | The nominal load of the gear unit is too high with the selected safety value. | Select a different gear unit. |
ErrorMaximalBrake | The application requires higher maximum braking power than the DC link can absorb. | Open the performance overview of the DC link. Reconfigure the DC link |
ErrorMaximalInfeed | The application requires higher maximum feed-in power than the DC link can provide. | Open the performance overview of the DC link. Reconfigure the DC link |
ErrorMotorCableLength | The maximum motor cable length has been exceeded. | Adjust the motor cable length. |
ErrorMotorChokeRecommendation | A motor choke is recommended for the selected cable length. | Add a motor choke. |
ErrorMotorGearboxMounting | The selected gear unit cannot be mounted on the selected motor. | Select a suitable gear unit. |
ErrorMotorMaxSafety | The maximum load of the motor is too high with the selected safety value. | Select a different motor. |
ErrorMotorNomSafety | The nominal load of the motor is too high with the selected safety value. | Select a different motor. |
Error message | Cause | Solution |
|---|---|---|
ErrorWarningDriveMaxSafety | The maximum load of the servo drive is too high with the selected safety value. | The servo drive is inadequately dimensioned. Select an alternative servo drive. |
ErrorWarningDriveNomSafety | The nominal load of the servo drive is too low with the selected safety value. | Select an alternative servo drive. |
ErrorWarningGearboxMaxSafety | The maximum load of the servo drive is too low with the selected safety value. | Select a different gear unit. |
ErrorWarningGearboxNomSafety | The nominal load of the gear unit is too low with the selected safety value. | Select a different gear unit. |
ErrorWarningMotorMaxSafety | The maximum load of the servo drive is too low with the selected safety value. | Select a different motor. |
ErrorWarningMotorNomSafety | The nominal load of the motor is too low with the selected safety value. | Select a different motor. |
Download error in Internet Explorer
| When you try to download the TC3 Motion Designer with the Internet Explorer browser, the following error message may appear (see image on the left): In this case please download the Mozilla Firefox browser and try again. The error should now be fixed. If this is not the case, please contact the Beckhoff applications department. Further installation steps can be found in section "Installing TC3 Motion Designer". |
