Requesting the OEM certificate

Please refer to the information in the previous chapters and, if applicable, to the information on extending an OEM certificate:

TwinCAT OEM certificates

Creating the "OEM Certificate Request File"

Extending an OEM certificate

Order process for TwinCAT OEM certificates

An official order is required to request a TwinCAT OEM certificate. Please get in touch with your Beckhoff sales contact.

Notes:

• The issuing and extension of a TwinCAT OEM certificate is free of charge.
• TwinCAT OEM certificates are only issued for existing Beckhoff customers.
• For a new OEM certificate, create the Creating the "OEM Certificate Request File" in TwinCAT Engineering.
• If the certificate is extended, the existing OEM certificate file is simply re-signed and is valid for another 2 years. (In this case, do not create an "OEM Certificate Request File".)
• The "OEM Certificate Request File" becomes the TwinCAT OEM certificate once it is signed by Beckhoff. The files do not differ except for this signature.
• In the following text the term "OEM certificate file" is used for both variants for simplicity's sake.
• Since a TwinCAT OEM certificate is a digital ID card, it is necessary to verify the contact data of the inquirer.
• The two OEM certificate versions represent different security levels, so the verification processes differ somewhat.
• You should only order TC0008 (TwinCAT OEM Certificate Extended Validation) if you really need it (signing of TwinCAT 3 C++ executables).

Overview of the ordering and validation process

Your email address must be a company email account (freemailers such as GMail or similar are not permitted) and correspond with the company name of the inquirer.

1. Contact your Beckhoff sales contact and announce the request of a TwinCAT 3 OEM certificate. Order "TC0007" or "TC0008".
2. Important: as the inquirer, please provide your contact details as the delivery address (= contact name and email address) and the area of use of the certificate (company name, address).
3. The contact details provided in the order will be verified and you (the inquirer named in the delivery address) will be contacted by Beckhoff Sales.
4. When requesting a new OEM certificate, create an Creating the "OEM Certificate Request File" in TwinCAT 3 Engineering.
5. TC0008 only: determine the "File Fingerprint" of the OEM certificate file using TwinCAT Engineering (see Determining the file fingerprint of the OEM certificate file). Please inform the Beckhoff sales contact of this File Fingerprint as part of your contact data verification. The transmission of the File Fingerprint must be done by a different communication channel than the one used for sending the OEM certificate request file.
6. Now send the "OEM certificate file" to the Beckhoff sales contact.
7. After signing the certificate file at the Beckhoff headquarters, you will receive it by e-mail from your contact person.

Please note that it may take a few days to validate your contact details and issue the certificate.