Request TwinCAT 3 user certificate

Overview of the ordering and validation process

An official order is required to request a TwinCAT user certificate.

Order number: TC0008 (TwinCAT 3 Certificate Extended Validation)
The issuing (and renewal) of a TwinCAT 3 user certificate is free of charge.
Since a TwinCAT 3 user certificate is a digital ID card, verification of the inquirer's contact data is required according to the usual market standards.
A TwinCAT 3 user certificate is therefore only issued to existing Beckhoff customers.

	Your email address must be a company email account (freemailers such as GMail or similar are not permitted) and correspond with the company name of the inquirer.

Contact your Beckhoff sales contact and announce the request of a TwinCAT 3 OEM certificate. Order "TC0007" or "TC0008".
Important: as the inquirer, please provide your contact details as the delivery address (= contact name and email address) and the area of use of the certificate (company name, address).
The contact details provided in the order will be verified and you (the inquirer named in the delivery address) will be contacted by Beckhoff Sales.
When requesting a new OEM certificate, Creation of the Certificate Request file for TC0008.
Determine the "File Fingerprint" of the OEM certificate file using TwinCAT Engineering (see Determining the file fingerprint of the OEM certificate file). Please inform the Beckhoff sales contact of this File Fingerprint as part of your contact data verification. The transmission of the File Fingerprint must be done by a different communication channel than the one used for sending the OEM certificate request file.
Now send the "OEM certificate file" to the Beckhoff sales contact.
After signing the certificate file at the Beckhoff headquarters, you will receive it by e-mail from your contact person.

Please note that it may take a few days to validate your contact details and issue the certificate.