Solution

Number

Solution

1

Check the TcSoftDrive configuration. If necessary, delete the damaged TcSoftDrive object and create a new TcSoftDrive object

2

Check the application program within the PLC project

3

Check the velocity setpoint

4

Check the application program within the PLC project to ascertain the conditions under which the NC controller switches an axis off

5

Check the settings of the parameters "EmergencyRamp" and "EmergencyTimeOut"

Factory setting:
   • "EmergencyRamp": 10 m/s²
   • "EmergencyTimeOut": 0.5 s

6

Check whether a Mover 1 magnetic plate exists on the system, but the Mover 1 detection is not set

7

Check whether a mover is mechanically affected, for example by a collision with the tool on another mover

8

Check whether the mover was correctly detected when starting up and that no metallic components are affecting the sensor signal

9

Increase parameter "CommutationErrorVelocity" or switch it off with the value 0

10

Check HW module for errors

Check the error ID in the "DiagHistory" of the motor module

For the solution on the basis of the error ID, see: Motor modules table in this chapter

11

Check the position of mover 1:

For example, the mover in a vertical system only moves in one direction inside the curve

12

Mover 1 could be affected by the movement of another mover.

Check the parameters of the Mover 1 detection, referring to the mover 1 documentation.

13

Check the parameters of the Mover 1 detection, referring to the mover 1 documentation. If necessary, increase each of the following parameters by the same percentage in comparison with the factory settings:

   • DetectionMinMovement
   • DetectionStandstillVelocityLimit
   • DetectionStandstillSwitchTime