Order number and index version
 | Check the mover design The roller set and the mover are matched to each other. Check in advance which mover version is present. You can determine the present version by means of the order number of the mover base body. |
On the underside of the mover there are two numbers, which are structured as follows:
Position | Name |
|---|---|
1 | 5-digit internal product code, of which the first two digits indicate the index version |
2 | 6-digit order number of the mover |
Based on the 6-digit order number [2] you can determine whether a roller set can be used to replace the rollers on the mover or whether the mover must be completely replaced or sent in.
| Check the order numbers on the base body If the mover can only be serviced in the factory, the complete mover has to be returned to Beckhoff Automation GmbH & Co. KG. If there is no order number on the underside of the mover, the mover has to be returned to Beckhoff Automation GmbH & Co. KG. In this case, it is not possible to replace the rollers with a roller set. For factory service, send the mover to: Service |
Order number and serviceability of the mover
by the customer | at the factory | Service number |
|---|---|---|
• 138279 | • 112540 • none | ZX9999-0000 |