Error logging

For troubleshooting purposes, the TC3 IoT Data Agent can generate a log file that can be filled based on different logging levels. All necessary settings can be configured via the properties window of the configurator. To do this, simply click on an empty space in the topology view and configure the logging settings in the properties window.

Error logging 1:

Note that all settings are associated with the currently open configuration and must be defined for each configuration. The default directory in which the log file is created is the TwinCAT boot directory. The placeholder [BootDir] automatically selects the TwinCAT boot directory.

Error logging 2:

Logging window

The Logging window in the configurator displays only logged events related to the configurator. To create a log for the TC3 IoT Data Agent background service, the above settings are required.