1. TF2000 TC3 HMI Server
2. Appendix
3. Troubleshooting
4. Crash dumps

Crash dumps

If the server crashes, an attempt is made to write an image of the process (TcHmiSrv.exe). This can then be found in the working directory of the server under Windows: \ProgramData\Beckhoff\TF2000 TwinCAT 3 HMI Server.

After a server restart the image is compressed (extension .tar.gz). Please send this image to support, including the product version number, the configuration (logger.db and storage.db) and, if possible, a description of the last steps you performed before the crash, so that we can reproduce the malfunction.