Troubleshooting
Check the structure of the Hot Connect group
The box with ID switch must be the first device in the Hot Connect group.
The first EtherCAT device in a Hot Connect group is marked with a red “HC” symbol.
If an EtherCAT device other than the box with ID switch is marked with a red “HC” symbol, proceed as follows:
- 1. In the Solution Explorer, right-click on the EtherCAT device with the red “HC” symbol.
- 2. Click on "Delete from Hotconnect group" in the context menu.
- 3. Create the Hot Connect group correctly. See chapter Creating a Hot Connect group.
Check the addressing method
- 1. Click on the box with the ID switch in the Solution Explorer.
- 2. Select the “Hot Connect” tab.
- 3. Click the "Configure" button.
- 4. Ensure that "Explicit Device Identification" is selected.
