Troubleshooting

Troubleshooting

Fault

Cause

Measures

No control panel function

Lack of power supply to the control panel

 

Cable not connected

 

Check the power supply cable

  1. Correctly connect the cable
  2. Call Beckhoff Service

 

USB error during access with TwinCAT via USB

Cycle time in TwinCAT set to 10 ms (standard)

Increase the cycle time to between 50 ms and 80 ms

No picture/backlight

Problem with the cable connections

 

Check the cable connection

Beckhoff recommends using Beckhoff connection cables and connection kits.