Troubleshooting
Fault | Cause | Measures |
|---|---|---|
No control panel function | Lack of power supply to the control panel Other cause | Check the power supply cable Call Beckhoff Service |
The control panel only works partially or only temporarily (e.g. dark screen image or none at all) | Defective backlight in the display Components in the control panel defective | Call Beckhoff Service Call Beckhoff Service |
Malfunction of the touch screen | Poor or missing functional earth of the device Poor or missing ground connection of the user | Establish functional earth User must stand on the floor with normal shoes |
USB error during access with TwinCAT via USB | Cycle times in TwinCAT set to 10 ms (default) | Increase the cycle times to between 50 ms and 80 ms |