Troubleshooting
Fault | Cause | Measures |
|---|---|---|
No function of the panel PC | No power supply to the panel PC Other cause | Check the power supply cable Call Beckhoff Service |
The panel PC does not boot fully | BIOS setup settings are incorrect Other causes | Check BIOS setup settings (load defaults) Call Beckhoff Service |
Panel PC boots, software starts, but controller does not work properly | The cause of the error is the software or plant parts outside of the panel PC | Call the machine and software manufacturer |
The panel PC only works partially or only temporarily (e.g. dark image or none at all) | Defective backlight in the display Components defective in the panel PC | Call Beckhoff Service Call Beckhoff Service |
Malfunction of the touch screen | Poor or missing functional earth of the device Poor or missing ground connection of the user | Establish functional earth User must stand on the floor with normal shoes |
USB error during access with TwinCAT via USB | Cycle times in TwinCAT set to 10 ms (default) | Increase the cycle times to between 50 ms and 80 ms |