Troubleshooting
Fault | Cause | Measures |
|---|---|---|
No function of the industrial PC | Missing power supply of the industrial PC Other cause | Check the power supply cable Call Beckhoff Service |
The industrial PC does not boot fully | BIOS setup settings are incorrect Other causes | Check BIOS setup settings (load defaults) Call Beckhoff Service |
Industrial PC boots, software starts, but the controller does not work properly | Cause of the fault is either in the software or in parts of the plant outside the industrial PC | Call the machine and software manufacturer |
USB error during access with TwinCAT via USB | Cycle times in TwinCAT set to 10 ms (default) | Increase the cycle times to between 50 ms and 80 ms |