5587, Missing factory settings

By the initialization the factory settings could not be found in eeprom.

Diagnostic Code (Hex.)

Diagnostic Code (Dez.)

5587

21895

Class

Type

Error

Error

Standard Reaction

Reset

PSM is not ready to operate and transition PREOP to SAFEOP disabled

A reset is not possible. The PSM detected a fatal hard- or software error.

Possible Causes

Solutions

A internal hard- or software failure happened, while reading data from eeprom.

Switch off the mains voltage and the 24V-supply. Switch on them again. If this error happens repeatedly, please contact your competent Beckhoff office.

Factory settings are missing in eeprom.

Please contact your competent Beckhoff office.