Feedback error

It is important to read all messages in order to identify the causes of errors. In the case of feedback errors in particular, the AX5000 normally outputs several error messages at once.

Errors in connection with the feedback power supply

Make sure when selecting a feedback system with the designation “Unknown” that the power supply is set correctly (picture below)!

If the setting is "5V", the AX5000 expects a sense line to be connected. The setting "5V fixed" must be deselected if the encoder employed does not have a sense connection.

The selection leads to different settings in the "Power Settings" in the feedback parameter P-0-0150 (picture below).

An incorrect selection leads to AX5000 error messages (see section “Error codes”).

Error during activation (enable) of the AX5000

If the shield of the motor cable and/or feedback cable is not connected over a large area with the housing of the AX5000, this leads to a feedback error in the current feed to the linear motor. The position is then correctly displayed only when pushing the motor by hand.

The shield of the motor cable is normally connected with a clip to the metal bracket of the motor connector. The screws of the motor connector (X13/X23) must be screwed to the housing of the AX5000 and fastened with a tightening torque of 0.6 Nm.