Try analog signals only
If you do have an encoder with BISS C interface and analogue signals you may choose a setup without using the digital interface. Choose "Unknown/ 1Vpp..." with the correct sense settings and resolution.
If you get errors related to the sense line (e.g. F705, F707, F879,...), please double check the wiring of the sense lines or choose a setting without sense line ("5Vfixed"). If you do not get erros related to the power supply but to the signal amplitude, check wiring of the sine/ cosine signals. If possible you may use a hardware oscilloscope to look at the signals.
If the AX5000 senses a feedback error it switches the encoder power supply off! |
When you get correct 1Vpp signals, i.e. no error related to that, you may double check the resolution: Does the position count one revolution when you turn the encoder one rev.? Dou you see the correct distance when you move the linear encoder?