F742, Feedback "general": Invalid commutation offset

The commutation offset entered in the digital name plate of the motor is invalid.

Diagnostic Code (Hex.)

Diagnostic Code (Dez.)

F742

63298

Class

Type

Error

Runtime error

Standard Reaction

Reset

The power stage is already switched off

Execute Reset-Command (S-0-0099).

Possible Causes

Solutions

The commutation offset has not been entered in the digital name plate or the value is not plausible.

Exchange the motor.

An unknown hard- or software error has occurred.

Disconnect the servo drive from the mains (including the 24 V power supply) and start a new attempt. If this error occurs repeatedly, please call the Beckhoff branch office that is responsible for you.

Please consider this note!

It is not sufficient just to exchange the feedback system, because the commutation offset must be determined and entered in the factory.