F401, EtherCAT slave controller: Internal test failed

A fault in the EtherCAT communication occurred due to a failed internal test.

Diagnostic Code (Hex.)

Diagnostic Code (Dez.)

F401

62465

Class

Type

Error

Hardware error

Standard Reaction

Reset

Closed loop ramp

A reset is not possible. A fatal hard- or software error occured and the transition PreOp->SafeOp is blocked.

Possible Causes

Solutions

An unknown hard- or software error has occurred.

Disconnect the servo drive from the mains (including the 24 V power supply) and start a new attempt. If this error occurs repeatedly, please call the Beckhoff branch office that is responsible for you.