F3A7, Device initialization: Serial flash, boot loader info not readable

The "Device state machine" is unable to read the boot loader info from the serial flash.

Diagnostic Code (Hex.)

Diagnostic Code (Dez.)

F3A7

62375

Class

Type

Error

Runtime error

Standard Reaction

Reset

Closed loop ramp

A reset is not possible. A fatal hard- or software error occured and the transition PreOp->SafeOp is blocked.

Possible Causes

Solutions

An unknown hard- or software error has occurred.

Disconnect the servo drive from the mains (including the 24 V power supply) and start a new attempt. If this error occurs repeatedly, please call the Beckhoff branch office that is responsible for you.