F3A4, Device initialization: Option card - Feedback DSP failed

The feedback processor at the AX570x option card cannot be addressed.

Diagnostic Code (Hex.)

Diagnostic Code (Dez.)

F3A4

62372

Class

Type

Error

Runtime error

Standard Reaction

Reset

Closed loop ramp

A reset is not possible. A fatal hard- or software error occured and the transition PreOp->SafeOp is blocked.

Possible Causes

Solutions

An unknown hard- or software error has occurred.

Disconnect the servo drive from the mains (including the 24 V power supply) and start a new attempt. If this error occurs repeatedly, please call the Beckhoff branch office that is responsible for you.