F415, Distributed clocks: Process data synchronization lost

The process data synchronization is not available any more.

Diagnostic Code (Hex.)

Diagnostic Code (Dez.)

F415

62485

Class

Type

Error

Runtime error

Standard Reaction

Reset

Closed loop ramp

Execute Reset-Command (S-0-0099).

Possible Causes

Solutions

The PC is sending invalid signals (jitter). Numerous causes are hardware problems and device drivers which mask the interrupts.

Check the PC.

The prioritization of the individual tasks is unfavorable.

Please check the task prioritization.

CRC-Error on the EtherCAT bus

Disconnect the servo drive from the mains (including the 24 V power supply) and start a new attempt. If this error occurs repeatedly, please call the Beckhoff branch office that is responsible for you.

I/O update takes place at the end of the task.

In the System Manager parameterize the I/O update at the start of the task.

Synchronization of the distributed clocks failed

Restart the EtherCAT-Master.

Several EtherCAT telegrams have been lost.

Start an "Emergency scan" in the "System Manager"

Please consider this note!

Further information can be found in the "Beckhoff Information System" on the homepage of www.Beckhoff.de.

Further Information

AX5000_Operating-Instructions - Chapter "Commissioning-->EtherCAT-Synchronization"