Where to find further information and support
Further information
Further information about the usage of the KS2000 you will find in the following documentation:
- The KS2000 documentation is split into the parts QuickStart and Reference. Here you will find information from the first steps up to registry communication.
- Further detailed information you will also find in the hardware documentation
The latest version of all documentation can also be found in the internet. Please use the link to get there (Documentation).
Support
Contact the Support if you still have further questions. These preparation you can do to get a quick and prizes answer from our support:
- Give a precise description of the error and of your last steps before the error had happened
- What kind of hardware are you using?
- What kind of operating system are you using?
- How are you connected (COM or ADS?
- What kind of KS2000 software version are you using? (You find this information if you click onto Help in the menu bar and then onto Info)
- In which order your terminal station is assembled?
- Which firmware is on the bus coupler or controller? (Further information you will find in supported firmware or graphical view)
Beckhoff Automation GmbH & Co. KG
Huelshorstweg 20, 33415 Verl
Tel.: +49 5246 963 0
Email: support@beckhoff.com
Internet: https://www.beckhoff.com